At hz77, your personal information is treated with care. This policy explains exactly what data we collect, why we collect it, how it is used, and what rights you have as a Pakistani player on our platform.
Six straightforward commitments that define how hz77 handles your personal data.
hz77 does not collect data for the sake of it. Registration, identity verification, transaction processing, and responsible gaming monitoring each require specific data — and that is what we ask for, nothing more. We do not harvest browsing history unrelated to your gaming activity.
Personal information and financial data are stored on encrypted servers. Access is restricted to authorised personnel who need it to perform their role. Payment details are handled using industry-standard encryption and are never stored in plaintext.
hz77 does not sell your personal data to third parties for advertising or profiling purposes. Where data is shared with third parties — such as payment processors or game providers — it is shared only to the extent necessary to operate the service you are using.
You have the right to access the personal information hz77 holds about you, request corrections, and ask for deletion subject to legal and operational retention obligations. Data requests are handled through our support team within a reasonable timeframe.
Promotional emails, SMS notifications, and in-app messages about bonuses or new games are only sent to players who have opted in. You can manage your communication preferences in account settings or by contacting support at any time.
This policy names the categories of third parties we share data with and explains why. We do not use ambiguous language to obscure third-party data flows. If something changes materially, we update this policy and notify players through the platform.
This Privacy Policy explains how hz77 ("we", "us", "the Platform") collects, processes, stores, and protects the personal information of players who register and use the hz77 platform at hz77.onl, as well as the hz77 mobile application and associated services.
By registering an account on hz77, you acknowledge that you have read this policy and understand how your personal data will be used. If you disagree with any part of this policy, you should not register or continue using the platform.
This policy is written in plain English, in a format that is accessible to Pakistani players. Where legal language is unavoidable, we have added plain explanations alongside. If something is still unclear after reading this page, our support team is available around the clock to answer questions.
Note: This Privacy Policy should be read alongside the hz77 Terms and Conditions. Together these documents cover your full relationship with the platform.
hz77 collects personal data in the following categories:
When you create an account, we collect your full name, date of birth, email address, mobile number, and the country and city you are based in. This information is required to open and manage your account and to comply with age verification requirements.
To verify your identity, we may collect a copy of your CNIC (Computerised National Identity Card) or other government-issued identification, and confirmation of your payment account details — for example, your JazzCash or Easypaisa account number. This data is collected in line with Know Your Customer obligations applied to financial services platforms.
We record all deposit and withdrawal transactions associated with your account, including amounts in PKR, payment method used, timestamps, and reference numbers. We do not store full card numbers or bank account credentials — payment processing is handled by our payment partners who maintain their own security standards.
hz77 logs your gaming activity including games played, bet amounts, game outcomes, session durations, and responsible gaming tool usage. This data is used to provide the service, monitor for responsible gaming signals, resolve disputes, and improve the platform.
When you access hz77, we automatically collect technical information including your IP address, device type, operating system, browser type, and general location data derived from your IP address. This data is used for security, fraud prevention, and platform optimisation.
If you contact hz77 support via live chat or email, we retain a record of those communications. This allows us to provide continuity of support and to resolve disputes where a record of prior conversations is relevant.
| Data Category | Why We Collect It | Required? |
|---|---|---|
| Registration details | Account creation, age verification, communications | Yes |
| KYC / identity documents | Identity verification before withdrawal processing | Before withdrawal |
| Transaction records | Payment processing, dispute resolution, records | Yes |
| Gaming activity logs | Service delivery, responsible gaming, disputes | Yes |
| Device & IP data | Security, fraud prevention, platform analytics | Automatic |
| Support communications | Support continuity, dispute records | When you contact us |
| Marketing preferences | Sending bonus updates and promotions (opt-in only) | Optional |
hz77 uses the data it collects for the following purposes:
hz77 does not use automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review — such as for suspected fraud or bonus abuse — the case is reviewed by a member of our team before action is taken.
hz77 processes personal data on the following legal bases depending on the purpose:
hz77 does not sell personal data. We share data with third parties only in the following circumstances:
To process PKR deposits and withdrawals, we share necessary transaction data with our payment partners who operate the JazzCash, Easypaisa, Raast, bank transfer, and card payment channels. These partners receive only the data required to complete the transaction and are bound by their own privacy and security standards.
The slots, live casino, and table games available on hz77 are provided by third-party game studios. When you play a game, a session token and your account identifier are shared with the relevant game provider to run the game session. Game providers do not receive your full name, contact details, or payment information.
Where hz77 uses a third-party service to assist with KYC document verification, identity documents submitted may be processed by that service. Any such partners are contractually bound to use the data only for verification purposes and to maintain appropriate security standards.
hz77 may disclose personal data to law enforcement or other authorities where required by applicable law, or where disclosure is necessary to protect the rights, property, or safety of hz77, its players, or third parties.
We do not share your data with advertising networks, data brokers, social media platforms, or any other third party for the purpose of building advertising profiles or targeting you with third-party marketing.
hz77 retains personal data for as long as is necessary for the purpose for which it was collected, and in line with applicable legal and operational requirements:
When data is no longer required and retention obligations have been met, it is securely deleted or anonymised. If you request account closure, your active profile will be deactivated but transaction and KYC records will be retained in line with the timelines above.
hz77 implements technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:
No online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information and creates a significant risk, hz77 will notify affected players in a timely manner with information about what happened and what steps are being taken.
Players are also responsible for their own account security. Using a strong, unique password and keeping your login credentials private significantly reduces the risk of unauthorised account access. If you suspect your account has been compromised, contact support immediately via live chat.
hz77 uses cookies and similar technologies on its website and application. Cookies are small files stored on your device that help the platform function correctly and allow us to understand how players use the platform.
hz77 does not use third-party advertising cookies or allow ad networks to place tracking cookies on the platform. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in and use the platform.
As a player on hz77, you have the following rights regarding your personal data. To exercise any of these rights, contact support via live chat or email at [email protected].
You can request a copy of the personal data hz77 holds about you, including account information, transaction history, and KYC records.
If any personal data we hold is inaccurate or out of date, you can request that it be corrected. Some data — such as verified KYC documents — may require additional verification before correction is made.
You can request deletion of your personal data. Note that data subject to legal retention obligations — such as KYC records and transaction history — cannot be deleted before the required retention period has elapsed.
In certain circumstances, you may request that hz77 limit how your data is used while a query or complaint is being resolved, without requiring full deletion.
Where data processing is based on your consent — such as marketing communications — you can withdraw consent at any time through account settings. Withdrawal of consent does not affect processing that occurred before the withdrawal.
You can request a copy of the data you provided to hz77 in a structured, machine-readable format where technically feasible.
hz77 is strictly for adults aged 18 and above. We do not knowingly collect personal data from persons under the age of 18. If it comes to our attention that an account has been registered by a minor, the account will be permanently closed and any data collected will be deleted from our active systems, subject to minimum legal retention requirements for fraud prevention.
If you believe a minor has registered an account on hz77, please contact support immediately with the relevant details.
hz77 may update this Privacy Policy from time to time as the platform evolves or as applicable requirements change. When material changes are made, the updated policy will be published on this page with a revised "Last Updated" date, and players will be notified through an in-platform notification or email where the change is significant.
Continued use of hz77 after the effective date of an updated policy constitutes acceptance of the revised terms. If you do not agree with a material change to this policy, you should close your account before the change takes effect and contact support to request deletion of your data where applicable.
For any privacy-related queries, data access requests, or concerns about how hz77 handles your personal information, please get in touch through the following channels:
Live Chat: Available 24/7 through the platform — the fastest way to reach us for urgent account or data queries.
Email: [email protected] — for formal data access or deletion requests, please include your registered account email and a description of your request.
Response Time: We aim to acknowledge data-related requests within 3 business days and to fulfil them within 30 days, depending on complexity and any verification requirements.
Common questions from Pakistani players about data, privacy, and account security on hz77.
Your data is handled responsibly. Create a free account, deposit in PKR, and enjoy 500+ games — cricket betting, live casino, and more.
For adults aged 18 and above only. Play responsibly within your means.